Terms & Conditions
1.1 These Terms explain how you may use this website (the Site) which is provided by us free of charge.
1.2 References in these Terms to the Site includes the following websites: www.starfasteners.co.uk and all associated web pages.
1.3 You should read these Terms carefully before using the Site.
1.4 By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.
1.5 If you do not agree with or accept any of these Terms, you should stop using the Site immediately.
1.6 We recommend that you print a copy of these Terms for future reference.
1.7 If you have any questions about the Site, please contact us by:
- 1.7.1 e-mail email@example.com or
- 1.7.2 telephone 0115 932 4939 (We may record calls for quality and training purposes)
Content means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;
Terms means these terms and conditions of use as updated from time to time under clause 12;
Unwanted Submission has the meaning given to it in clause 6.1;
Acceptable use policy means the policy which governs your permitted use of the Site;
Online terms and conditions means the terms and conditions, which will apply to you ordering goods, services and/or hire goods using the Site;
Site has the meaning given to it in clause 1.1;
We, us or our means Star Fasteners (UK) Limited, company registration number 05549275, with VAT registration number 870 8919 81, the registered office of which is at Unit 1, 44
Brookhill Road, Pinxton, Nottingham, Nottinghamshire, NG16 6RY, United Kingdom; and
You or your means the person accessing or using the Site or its Content.
1.9 Your use of the Site means that you must also comply with our Acceptable use policy and our Online terms and conditions, where applicable.
2.1 If you are accessing the Site as a consumer then the Site is for your personal and non-commercial use only.
2.2 You agree that you are solely responsible for:
- 2.2.1 all costs and expenses you may incur in relation to your use of the Site; and
- 2.2.2 keeping your password and other account details confidential.
2.3 The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.
2.4 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at firstname.lastname@example.org and/or use the accessibility tools provided by your internet browser and/or your computer's operating system.
2.5 We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.
4.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
4.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us:
- 4.3.1 By sending an email to email@example.com;
- 4.3.2 By telephoning us on 0151 932 4939; or
- 4.3.3 By writing to us at Star Fasteners (UK) Limited, Unit 1, 44 Brookhill Road, Pinxton, Nottingham, Nottinghamshire, NG16 6RY, United Kingdom.
5.1 This Site and all intellectual property rights in it including but not limited to any Content are owned by us, our licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.
5.2 Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.
5.3 Trade marks: The use of any trade marks on the Site is strictly prohibited unless you have our prior written permission.
6.1 Whenever you make use of a feature that allows you to upload content to our Site, or to make contact with other users of our Site, you must comply with the content standards set out in our Acceptable use policy. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
6.2 We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the content standards set out in our Acceptable use policy.
6.3 While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us and therefore we cannot guarantee that it will be kept confidential. For that reason, you should not let us have any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable (Unwanted Submissions). While we value your feedback, you agree not to submit any Unwanted Submissions.
6.4 We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Site to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.
6.5 We are not responsible for viruses and you must not introduce them to our Site. We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.
6.6 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored, or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
7.1 While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.
7.2 We may suspend or terminate operation of the Site at any time as we see fit.
7.3 If you are a consumer, you may have certain legal rights when using the Site (such as if the Online terms and conditions for the supply of goods apply to you). These are also known as 'statutory rights' as they are derived from laws such as the Consumer Rights Act 2015. A summary of your key rights is set out in our Online terms and conditions.
7.4 Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
7.5 While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.
9.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
9.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
9.3 You must not establish a link to our Site in any website that is not owned by you.
9.4 Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page.
9.5 We reserve the right to withdraw linking permission without notice.
9.6 The website in which you are linking must comply in all respects with the content standards set out in our Acceptable use policy.
9.7 If you wish to link to or make any use of content on our Site other than that set out above, please contact firstname.lastname@example.org
10.1 Whether you are a consumer or a business user:
- 10.1.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
- 10.1.2 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Online terms and conditions.
10.2 If you are a business user:
- 10.2.1 We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any Content on it.
- 10.2.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- (a) use of, or inability to use, our Site; or
- (b) use of or reliance on any content displayed on our Site.
- 10.2.3 In particular, we will not be liable for:
- (a) loss of profits, sales, business, or revenue;
- (b) business interruption;
- (c) loss of anticipated savings;
- (d) loss of business opportunity, goodwill or reputation; or
- (e) any indirect or consequential loss or damage.
10.3 If you are a consumer user:
- 10.3.1 Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- 10.3.2 If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.
No one other than a party to these Terms has any right to enforce any of these Terms.
These Terms are dated [insert date on which the Terms were last updated]. No changes to these Terms are valid or have any effect unless agreed by us in writing. We reserve the right to vary these Terms from time to time. Our updated terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
14.1 We will try to resolve any disputes with you quickly and efficiently.
14.2 If you are unhappy with us, please contact us as soon as possible.
14.3 If a dispute cannot be resolved using our complaint handling procedure, we will:
14.3.1 let you know that we cannot settle the dispute with you; and
14.3.2 give you certain information required by law about our alternative dispute resolution provider. You may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit the website on the 'Your Europe' portal: https://ec.europa.eu/consumers/odr/main/?event=main.home.show
14.4 If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
14.5 If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.