Acceptable Use Policy

1.1 Together with our website terms and conditions of use, this Policy governs how you may access and use the Site.

1.2 Definitions

means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;

means this acceptable use policy;

means the following websites: and all associated web pages;

means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site;

We, us or our
means Star Fasteners (UK) Limited, company registration number 05549275, with VAT registration number 870 8919 81 and the registered office of which is at Unit 1, 44 Brookhill Road, Pinxton, Nottingham, Nottinghamshire, NG16 6RY, United Kingdom; and

You or your
means the person accessing or using the Site or its Content.
2.1 If you are a consumer, we permit you to use the Site only for personal, non-commercial purposes.. Use of the Site in any other way, including in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use the Site.
3.1 As a condition of your use of the Site, you agree:

  • 3.1.1 not to use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions of use;
  • 3.1.2 not to use the Site to commit any act of fraud;
  • 3.1.3 not to use the Site to distribute viruses or malware or other similar harmful software code;
  • 3.1.4 not to use the Site for purposes of promoting unsolicited advertising or sending spam;
  • 3.1.5 not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information ('phishing');
  • 3.1.6 not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
  • 3.1.7 not to use the Site in any manner that harms minors;
  • 3.1.8 not to promote any unlawful activity;
  • 3.1.9 not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
  • 3.1.10 not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;
  • 3.1.11 not to attempt to circumvent password or user authentication methods; and
  • 3.1.12 to comply with the provisions relating to our intellectual property rights and software contained in our General website terms and conditions of use.

  • 3.2 You also agree:

    • 3.2.1 not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our General website terms and conditions of use;
    • 3.2.2 not to access without authority, interfere with, damage or disrupt:
      • (a) any part of our Site;
      • (b) any equipment or network on which our Site is stored;
      • (c) any software used in the provision of our Site; or
      • (d) any equipment or network or software owned or used by any third party.
    4.1 We may make bulletin boards, chat rooms or other communication or interactive services ('Interactive Services') available on the Site.

    4.2 We are not obliged to monitor or moderate Submissions to our Interactive Services. Where we do monitor or moderate Submissions we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

    4.3 We may remove or edit any Submissions to any of our Interactive Services whether they are moderated or not.

    4.4 Any Submission you make must comply with our Submission standards set out below.

    5.1 Any Submission or communication to users of our Site must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably. In particular, you warrant that any Submission or communication is:

    5.1.1 your own original work and lawfully submitted;

    5.1.2 factually accurate (where it states facts);

    5.1.3 your own genuinely held belief (where it states opinions);

    5.1.4 provided with the necessary consent of any third party;

    5.1.5 comply with the law applicable in England and Wales and in any country from which it is posted.

    5.2 You further warrant that any Submission or communication will not:

    • 5.2.1 be defamatory of any person;
    • 5.2.2 be obscene, offensive, hateful or inflammatory;
    • 5.2.3 promote sexually explicit material;
    • 5.2.4 promote violence;
    • 5.2.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
    • 5.2.6 infringe any copyright, database right or trade mark of any other person;
    • 5.2.7 be likely to deceive any person;
    • 5.2.8 breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
    • 5.2.9 promote any illegal activity;
    • 5.2.10 be in contempt of court;
    • 5.2.11 be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
    • 5.2.12 be likely to harass, upset, embarrass, alarm or annoy any other person;
    • 5.2.13 impersonate any person, or misrepresent your identity or affiliation with any person;
    • 5.2.14 give the impression that the Submission emanates from Star Fasteners (UK) Limited, if this is not the case;
    • 5.2.15 advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse;
    • 5.2.16 contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; and
    • 5.2.17 contain any advertising or promote any services or web links to other sites.
    6.1 You may create a link to our Site from another website without our prior written consent provided no such link:

    • 6.1.1 creates a frame or any other browser or border environment around the content of our Site;
    • 6.1.2 implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
    • 6.1.3 displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or
    • 6.1.4 is placed on a website that itself does not meet the acceptable use requirements of this Policy.

    6.2 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.
    7.1 You may not use our trade marks, logos or trade names except in accordance with this Policy and our general website terms and conditions of use.
    8.1 We shall apply the terms of this Policy in our absolute discretion. When we consider that a breach of this Policy has occurred, we may take such action as we deem appropriate.

    8.2 Failure to comply with this Policy constitutes a material breach of the Website terms and conditions of use upon which you are permitted to use our Site, and may result in our taking all or any of the following actions:

    • 8.2.1 immediate, temporary or permanent withdrawal of your right to use our site;
    • 8.2.2 immediate, temporary or permanent removal of any Contribution uploaded by you to our site;
    • 8.2.3 issue of a warning to you;
    • 8.2.4 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
    • 8.2.5 instigate further legal action against you, as deemed appropriate at our absolute discretion;
    • 8.2.6 disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
    • 8.3 We exclude our liability for all action we may take in response to breaches of this Policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
    9.1 We will try to resolve any disputes with you quickly and efficiently.

    9.2 If you are unhappy with us please contact us as soon as possible.

    9.3 If a dispute cannot be resolved using our complaint handling procedure, we will:

    • 9.3.1 let you know that we cannot settle the dispute with you; and
    • 9.3.2 if you are a consumer, give you certain information required by law about our alternative dispute resolution provider. If you are a consumer then you may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit the website on the 'Your Europe' portal:
    9.4 If you are a consumer, please note that this Policy, its subject matter and its formation, is governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

    9.5 If you are a business, this Policy, its subject matter and its formation (and any non-contractual disputes or claims) is governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales..